Using this ticket system will help our team answer faster and it will be easier for both parties to track and manage your requests.
If you don't have an account yet please register. It's very fast & simple.
After you log in use the "Add new ticket" function to create a ticket.
Please make sure you fill the ticket type(bug reports go to a different department than custom request) and for what theme is the ticket.
When you post the ticket we are notified via email. When you get a reply from us, you will be notified via email as well.
Our support hours are 9 AM - 5 PM GMT (Europe timezone). We normally answer questions within 24 hours during business days. On rare occasions we may delay our replies a little longer if there are many tickets in queue.