You must have an account and a valid purchase code from themeforest.net before you can submit a ticket. Please register here.
Where to find the license code
- 1. Login in your Themeforrest account.
- 2. Go to "Downloads" and click on the download button for your theme(see the image below).
- 3. Select certificate & purchase code from the dropwdon.
- 4. The license is listed as Item Purchase Code: xxxxx-xxxxx-xxxxxx.